PRODUCTS
Where are your teas sourced from?
We source our teas from renowned tea plantations and small individual farms in India. We procure from popular tea-producing regions including Darjeeling, Assam, Nilgiri, Kangra, and Sikkim.
How are the teas packaged?
After sourcing our teas directly from plantations, we bring them to our state-of-the-art tea facility in New Delhi, India. The teas then undergo rigorous cleaning, sorting, and quality testing to remove any impurities. Post 10+ quality checkpoints for leaf size, aroma, liquor, flavors, etc. These are vacuum-packaged in opaque aluminum-lined bags using sophisticated machinery. These vacuum bags are then stored in a dehumidified, temperature-controlled warehouse, ensuring the teas remain garden-fresh. Further, required quantities are packed in smaller vacuum-sealed packs, boxed in retail boxes, and then sent to our delivery centers located worldwide.
What is the tea bag made of?
Our signature pyramid-shaped tea bags are crafted from plant-based, biodegradable material that is completely plastic-free.
How can I try a sample of your product?
Choosing the perfect tea can take time, which is why we offer a dedicated VAHDAM® India Sampler Collection. Explore our wide variety of samples, including the Assorted Tea Sampler with 10 different teas. We also provide sampler packs of Black, Green, Chai, Oolong, White, and other teas, available in sets of 5 or 10 samples. Discover your favorites and find the perfect brew for you.
Explore our sampler packs here: https://www.vahdam.com/collections/samplers
SHIPPING
In how many days can the product be delivered?
The products should reach you within 5-7 working days except for specific states such as Hawaii, California, New York, Texas, Florida, Illinois, New Jersey, Pennsylvania, Virginia, Georgia, Nebraska, Alaska, North Dakota, Montana, and South Dakota.
Can I cancel an order?
Yes you can cancel your order. Simply write to us at help@vahdam.com
Can I cancel my order partially?
Yes we can help you with a partial cancellation. Please write to us at help@vahdam.com
Do you ship outside the USA?
Yes, we ship internationally! For orders outside the USA, please visit our global website: www.vahdam.global.
Is ordering on your site secure?
At VAHDAM® India, we prioritize the privacy and security of our customers. Your information is safeguarded against unauthorized access and release. All transactions on the VAHDAM® India website are secured with robust 128-bit encryption technology, ensuring your card information is transmitted through a secure pathway. We process all card payments through trusted and reputable partners like PayPal & Shop Pay, providing a safe and secure shopping experience.
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